Refund policy
Refund & Return Policy
Due to the hygienic nature of press-on nails and personal beauty products, all sales are final. We do not accept returns, exchanges, or issue refunds once an order has shipped.
Non-Returnable Items For health, safety, and sanitary reasons, press-on nail sets and personal care products cannot be returned, exchanged, or re-sold after shipment.
Damages and Issues Please inspect your order upon delivery. If your item arrives defective, damaged, or if you receive the wrong product, contact us immediately at support@oinkofficial.com so we can evaluate the issue and make it right.
To report a damaged or incorrect order, please email us within 7 days of delivery with:
- Your order number
- A brief description of the issue
- Clear photo evidence of the damaged or incorrect item
If verified, we will send out a replacement or issue a resolution at no extra cost to you.
Exchanges & Order Changes We do not offer exchanges. Orders can only be canceled or modified prior to shipment. Once a tracking number is generated and your package leaves our facility, the sale is final.
Contact Us For any questions regarding your order or our policy, reach out to us anytime at support@oinkofficial.com.