Due to the hygienic nature of press-on nails and personal beauty products, all sales are final. We do not accept returns, exchanges, or issue refunds once an order has shipped.

If your item arrives defective, damaged, or if you receive the wrong product, contact us immediately at support@oinkofficial.com so we can evaluate the issue and make it right.

To report a damaged or incorrect order, please email us within 7 days of delivery with:

• Your order number
  
• A brief description of the issue
  
• Clear photo evidence of the damaged or incorrect item
  

If verified, we will send out a replacement or issue a resolution at no extra cost to you.

Choosing the correct size is the customer's responsibility. We strongly recommend measuring your nails before placing your order and referring to our sizing chart. If you're between sizes, we always recommend sizing up.

Need help measuring? Check out our How to Measure Your Nails guide and video before placing your order. Once you've measured your nails, use our Sizing Chart to match your measurements to the appropriate OINK size.

Once an order has been placed, we begin preparing it for shipment as quickly as possible. If you need to cancel or modify your order, please contact us immediately. While we'll do our best to accommodate your request, we cannot guarantee cancellations or changes once your order has been processed or shipped.

If you entered an incorrect shipping address, please contact us as soon as possible. We'll gladly update your address if your order has not yet shipped.

Once an order has been shipped, we are unable to make changes to the shipping address. OINK is not responsible for orders shipped to an incorrect address provided by the customer.

If your package appears to be lost in transit, please contact us and we'll be happy to assist you.

If your tracking information shows that your package was delivered, but you have not received it, we recommend checking with your household members, neighbors, leasing office, or local post office before contacting us.

Once a package has been marked as delivered by the shipping carrier, OINK is not responsible for lost or stolen packages. However, we'll do our best to help you locate your order.

Currently no.

Orders are processed within 2–5 business days (Monday–Friday, 9 AM–5 PM EST) before shipping. Orders placed after 5:00 PM EST on weekdays, or anytime over the weekend, will begin processing the following business day.

Once shipped via USPS Standard Shipping, domestic orders typically arrive within 3–7 business days. We currently ship exclusively to the 50 continental US states, and applicable sales tax and shipping rates are calculated at checkout.

Once your order has been dispatched, you'll receive a shipping confirmation email with tracking information so you can follow your package every step of the way.

Please note that processing and shipping times may be longer during holidays, product launches, or high-volume sales.

Yes! With proper application and careful removal, OINK press-on nails can be reused multiple times.

Wear time depends on your application method and daily activities. When applied correctly with nail glue, OINK press-on nails can last up to 1–2 weeks.